Co-designing Support Networks for Disability Support Workers
The systemic shifts brought on by the NDIS over the last five years have changed the landscape of disability support work significantly, leading to a critical shortage of skilled workers across Australia.
To address this we conducted a co-design process across Australia with Disability Support Workers (DSWs), industry representatives, and people with disability, to design and develop a series of professional network pilots to promote and support best practice in disability support work.
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To address this we conducted a co-design process across Australia with Disability Support Workers (DSWs), industry representatives, and people with disability, to design and develop a series of professional network pilots to promote and support best practice in disability support work.
Read more here
Sydney is a diverse community of people from over 200 nationalities who form bonds around identity, interests and place. The local council: The City of Sydney (CoS) recognised that many grant applicants were unable meet the required writing standard and were not able to navigate the complex application process.
We worked with the CoS Grants team, the wider operational teams, former grant holders, prospective grant holders and former applicants, to redesign the grants program and policy to ensure it responded to the increasing diversity of the applicants, including applicants from non-english speaking backgrounds, differing cultural backgrounds and applicants with impairments and/ or situational needs.
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We worked with the CoS Grants team, the wider operational teams, former grant holders, prospective grant holders and former applicants, to redesign the grants program and policy to ensure it responded to the increasing diversity of the applicants, including applicants from non-english speaking backgrounds, differing cultural backgrounds and applicants with impairments and/ or situational needs.
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Designing an organisational sustainability plan
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Port Authority committed to developing a sustainability plan and saw this initiative as an opportunity to shift organisational ways of thinking and working, while supporting its purpose of providing safe, efficient and sustainable maritime services.
We facilitated a co-design process intended to shift the sustainability dial to help deliver better social, environmental, economic outcomes.
The resulting Port Authority’s Sustainability Plan is the product of this new collaborative approach, acknowledging the important role that staff and stakeholders play in designing and implementing a strategic plan that incorporates contemporary thinking in organisational dynamics, design, and sustainable development.
Read more here
We facilitated a co-design process intended to shift the sustainability dial to help deliver better social, environmental, economic outcomes.
The resulting Port Authority’s Sustainability Plan is the product of this new collaborative approach, acknowledging the important role that staff and stakeholders play in designing and implementing a strategic plan that incorporates contemporary thinking in organisational dynamics, design, and sustainable development.
Read more here
Co-designing future ways of working![]()
The City of Sydney needed to know how a large internal team could be communicating in more collaborative and impactful ways, and how a review of their ways of working might act as a platform for change.
We helped the City of Sydney to uncover a future way of working for a critical internal service body, so that they might better inform, engage, and educate the community.
The key was to uncover and unlock the potential value of this critical collective to bring the future of The City of Sydney’s communications to life.
Read more here
We helped the City of Sydney to uncover a future way of working for a critical internal service body, so that they might better inform, engage, and educate the community.
The key was to uncover and unlock the potential value of this critical collective to bring the future of The City of Sydney’s communications to life.
Read more here
The healthcare organisation we worked with recognised the need to improve the oncology experience to better inform patient outcomes from initial diagnosis through to post treatment recovery.
We were engaged to carry out qualitative research with cancer patients, oncology specialists, nurses and support staff, to develop an understanding of the current oncology experience and support services, to determine key future opportunities to improve the treatment experience.
Read more here
We were engaged to carry out qualitative research with cancer patients, oncology specialists, nurses and support staff, to develop an understanding of the current oncology experience and support services, to determine key future opportunities to improve the treatment experience.
Read more here